FAQs

  • Yes! We offer a Total Package event planning service, as well as a Day of Coordination package. We LOVE the opportunity to work with our clients to bring their event vision to life from start to finish!

  • We’re based in Chatham, NJ and service north and central NJ, as well as parts of NY and CT. If you’re not sure if we can service an event in your location, get in touch, we’d be happy to chat!

  • Our delivery pricing is dependent on the event's location. Delivery fees are determined based on the mileage and simply enable us to cover our costs. Delivery is free within 10 miles of our warehouse.

  • To ensure that our rentals stay in the best and most beautiful condition for all of our clients, at this time we are not offering a pick up service. Our rental items will be delivered to your event by the Zhuzh It Up team. Thank you for your understanding!

  • It’s important to us that we can provide all of our clients with beautiful rental items in the condition that we promised. That said, we know accidents happen! We never charge our clients a damage security deposit, because in most cases our rental items are returned in beautiful condition! That said, in cases of severe damage, we reserve the right to charge a damage fee. These charges are never taken lightly and all options will be exhausted before charging the client a damage fee, but we must reserve this right so that we are able to repair or replace a damaged item and continue offering the same quality of rental items to all clients. We appreciate your understanding!

  • All of our rental items are cleaned and sanitized after each use, but we want to highlight specifically how we clean our soft play and silent disco headphones:

    Kids soft play equipment

    Our ball pit balls are cleaned using the HyGenie. This machine is made in the USA and uses an ultraviolet sterilization feature for maximum cleanliness. There is no other system like it for the control of bacteria, mold, viruses, and algae. Check out our Instagram post where we highlight our cleaning process!

    Our soft play and ball pits are cleaned using eco-friendly and baby-safe products before and after each use to maintain the safest and cleanest environment possible.

    We are proud to offer such a thorough cleaning and sanitizing system so that your kiddo can have a ball (pun very much intended!) and you don’t need to worry about germs!

    Silent DiscoHeadphones

    Our headphones are fully sanitized with cleansing wipes, and then dried, before and after each use. You can rest assured that our headphones are the cleanest headphone option around!

  • Our ball pit and soft play packages are intended for children ages 0-5. Remember, adult supervision is required at all times.

  • Our picnic parties and silent disco headphones are intended for anyone over the age of 10. Children younger than 10 years old are not permitted to use these rental items.

  • Get in touch! Fill out our form and we’ll get back to you as soon as possible! We can’t wait to help make your event sparkle!